The Opportunity

Reach Out and Read is hiring a Chief of Staff (CoS) to lead cross departmental initiatives and coordinate the work of the organization's senior leadership team. A primary focus of the CoS will be leadership of the diversity, equity and inclusion work aimed at growing the knowledge and competency of staff and advancing equitable and inclusive policies and practices across our network. Your lived and professional experience as a leader, project manager, and steward of change will be important to your success in this role.

Like many organizations, 2022 is an important year of change, learning and alignment at Reach Out and Read. We recently hired a new CEO and are working as a community to make the changes needed to best serve children and families across the country. It is a journey that requires the participation of all stakeholders. You will work closely with the CEO to enable these changes by incorporating learnings, promoting collaboration amongst leaders and ensuring that diversity, equity and inclusion are ideals represented in all of our choices. You won't be alone in this work, these are changes owned by all leaders with your coordination and partnership in accountability.

Your passion for literacy and the creation of early readers will be key to your success in this role which reports to the CEO and serves as a member of the senior leadership team (SLT).

Key Responsibilities

Cross-Departmental / Organization-Wide Leadership

  • Introduce best practices and better ways of managing work and creating processes that will clarify where ROR stands on key projects/initiatives/org metrics.
  • Ensure that all members of the SLT are informed in a timely manner of all critical issues that require their attention and decision-making; ensure complete and accurate information, as well as a thorough analysis of options.
  • Proactively jump into the debate and share opinions, working collaboratively across the organization in the development of strategy, goals, and priorities; drive strategy implementation and clear barriers to action.
  • Assist in identifying and assessing progress to execute strategy and increase impact/service to the communities ROR serves.
  • Identify opportunities to integrate across functional teams; leverage strengths to take advantage of new opportunities and/or to address organizational challenges
  • Together with senior leaders, through project management and key initiative oversight, work to meet strategic goals with clear communication, elimination of silos, integrated workplans and implementation with coordinated accountabilities, objectives and associated budgets.

Organizational Diversity, Equity, and Inclusion Strategy Development & Implementation

  • Continue to develop and drive towards clarity of ROR’s DEI strategy in connection with the organization’s next chapter strategy; helping to shepherd ROR on that journey and leading the implementation work associated.
  • Through this work, the impact of the CoS’ work will strengthen the organization’s DEI efforts across ROR’s footprint from the clinic level towards the national office.
  • Partner with ROR leaders to ensure that equity is interwoven throughout the organization’s policies and strategic initiatives.
  • Coordinate equity training and professional development opportunities for ROR staff and leadership
  • Partner with HR (Positively Partners) to support managers to ensure the talent continuum (hiring, onboarding, and performance management system) promotes diversity, equity, and inclusiveness as well as identify, advocate for, and promote inclusive staff policies and practices.
  • Serve as a senior leader, inspiring and motivating others to engage fully and collaboratively in stewarding and executing the mission and vision of ROR.
  • Translate and communicate ROR’s DEI strategy for understanding by a variety of audiences internally and externally – translate and communicate strategy for understanding and action by internal organization at all levels.

Qualifications and Experience

There are innumerable ways to learn, grow and excel professionally. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. We are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below.

  • Experience leading or managing diversity, equity, and inclusion work in non-profit, public health, education and/or health care setting
  • Senior leadership experience managing people, projects and/or initiatives in a multi-site organization or program
  • Community experience working with diverse populations
  • Experience partnering with a CEO and/or other senior leadership to advance organizational initiatives
  • Belief in the power of diversity and excitement for working in a diverse culture and on diverse teams
  • Experience in project management, taking ideas from conception to launch in fast moving work environments.
  • Exceptional interpersonal skills/ emotional intelligence, with the ability to manage relationships with a diverse set of colleagues.
  • A successful track record in setting priorities, managing relationships and ability to prioritize, negotiate and work with a variety of internal and external stakeholders/partners.
  • Strong analytical skills and use of data to drive decision-making and to build consensus/support
  • Strong written, communication, and organizational skills, including a track record of balancing and prioritizing multiple priorities simultaneously

Position Specifications

This is a full-time, exempt position. The Chief of Staff will be classified as a hybrid position, varying between work at a home-based office and ROR’s national center office in downtown Boston. Some travel may be required. Candidates outside of the Greater Boston area will be considered but preference is for someone who can travel regularly to be present at the national center office.

Compensation and Benefits

The salary range for this position is $120,000 to $150,000 and is commensurate with experience. ROR offers a robust benefits package including medical and dental insurance, 401(k) retirement plan with match, paid vacation, professional development stipend, and more.

About Reach Out and Read

Founded in 1989, Reach Out and Read is a networked non-profit organization working to ensure all families have the opportunity to create meaningful everyday moments through shared reading aloud. Reach Out and Read sits at the intersection of health and education, uniquely positioned to play a critical role in addressing systemic disparities and inequities in the public health framework, and is focusing on equitably strengthening and deepening our impact on the children, families, and communities we serve.

Working together with our sites and providers, we leverage our three decades of expertise, build on our literacy foundations, and engage our shared networks as a catalyst for change, using the parent-child relationship as a foundational component of early success.

As we recover from COVID-19, there is an even greater urgency to scale and expand our impact to support recovery for the children and families most affected.

The Impact

  • Reach Out and Read program sites are located in 6,100 hospitals and health centers in all 50 states, Washington, D. C., and the U.S. Virgin Islands.
  • Our evidence-based model promotes positive, language-rich interactions and shared reading between parents/caregivers and their young children from birth to 5 years old as a means of supporting the early relationships that are the foundation for healthy development and long-term health and well-being.
  • Reach Out and Read serves 4.2 million children and their families annually.
  • More than 6 million new, developmentally appropriate books are given to children annually.
  • 40,000 medical providers currently participate in Reach Out and Read
  • Our peer-reviewed body of evidence demonstrates that Reach Out and Read parents are two-and-a-half times more likely to read regularly to their children, and that children experiencing Reach Out and Read show enhanced language development.
  • The only national early literacy intervention delivered through pediatric care and endorsed by the American Academy of Pediatrics.

To learn more about Reach Out and Read, visit


Reach Out and Read is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status. Reach out and Read is compliant with the Americans with Disabilities Act and we are committed to making special accommodations for your interview or work as a member of our team. If specific accommodations are needed, please notify us and our HR team will work to accommodate your needs.