The Opportunity

As the Program Manager for the growing New Jersey/Delaware Reach Out and Read region, you will have the unique opportunity to help shape the future direction of growth and program support as part of an established and expanding ROR affiliate.

The Program Manager cultivates relationships with medical providers and strategic community partners to help sustain the impact and expand the reach of our program. The Program Manager must demonstrate a strong commitment to equity, with the ability to assess context and provide responsive support to the culture of the clinics and families we serve. This position provides a unique opportunity to contribute to taking a nationally-proven program to scale in Delaware. The Program Manager will report to the Program Director of the NJ/DE region. This is a highly relational job, both within a virtual team, and when working directly to support our medical clinic partners.

Key Responsibilities:

Program Support (60%)

  • Develop relationships with clinical and administrative staff and cultivate Reach Out and Read champions and advocates.
  • Provide on-going assistance and support to sites to assess adherence to the ROR program model, assign quality ratings, and identify needs.
  • Conduct site visits to assigned programs.
  • Create and implement plans to support sites’ efforts to reach a higher level of program quality.
  • Support sites’ implementation of program quality improvement processes, monitor progress, and reassess, in partnership with program sites.
  • Support site leaders to identify and overcome barriers that negatively impact quality and sustainability.
  • Ensure all sites have training processes in place.
  • Assist in implementing, updating, and creating program support or improvement tools.
  • Guide new programs through the process of applying, training providers, and implementing ROR.
  • Identify opportunities for health system engagement through interactions with site contacts, build relationship with system leaders, and articulate best practices for program sustainability.

Program Data and Reporting (20%)

  • Assure sites’ completion of twice-yearly progress reports. Analyze, understand, and address barriers to accurate completion.
  • Review progress report data and use it to inform improvement plans and quality ratings.
  • Continually track and document site data, using established tools and databases.
  • Maintain accurate data within the myROR database.
  • Gather, analyze, and report data from myROR as needed to support funding applications, partnership development, and advocacy activities.
  • Collect anecdotal data, stories, testimonials, and photos from ROR program sites and participants.

Book Support and Funding (10%)

  • Support sites in book selection and ordering.
  • Support efficient book tracking processes.
  • Identify programs in need of book funding support and collaborate with the Regional Program Director to use an equity lens in the allocation of funding to individual sites.
  • Coordinate the distribution of books to sites, in collaboration with the New Jersey/Delaware Program Director.

Partnership Development and Sustainability (10%)

  • Assist the Regional Program Director in implementing local, regional, and statewide partnerships.
  • Provide information and support to sites regarding partnership opportunities that help sustain and enhance their programs.
  • Attend relevant community and coalition meetings as assigned and in alignment with organizational goals.

Qualifications and Experience:

There are innumerable ways to learn, grow and excel professionally. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. We’ll honor your lived and professional experience as key aspects of your candidacy for the role and prioritize applicants with experience dismantling the structural inequities that disproportionately impact children and families with traditionally marginalized identities. We are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below:

  • Commitment to increasing equity in opportunity and outcomes for children.
  • Experience providing program implementation and/or professional development support.
  • Education and/or experience within the fields of health care, early education, literacy, parenting support or related fields.
  • Ability to prioritize multiple tasks, meet deadlines, and adapt flexibly within a growing organization and a changing healthcare and political environment.
  • Excellent interpersonal, oral, and written skills.
  • Self-motivated, independent worker who functions effectively in a virtual work environment, while being an enthusiastic, collaborative team member.
  • Demonstrated ability to think creatively and solve problems, with attention to detail and follow-through.
  • Demonstrated success in cultivating and sustaining partnerships and relationships among diverse stakeholders and organizations.
  • Ability to effectively use electronic communications systems as primary work processes, including database systems, internet use, and MS Word, Excel, Outlook, and PowerPoint.

Position Specifications

  • Full-time, exempt position. The Program Manager works from a home-based office and may reside in any location within the state of Delaware.
  • Travel to health clinics for site visits and meetings throughout Delaware and Southern New Jersey several times a month, and one to two national meetings per year is required.
  • Other duties as assigned.

Compensation and Benefits

The salary range for this position is $65,000-$70,000 and is commensurate with experience. ROR offers a robust benefits package including medical, dental and vision insurance, 401(k) retirement plan with match, paid time off, and more.

Commitment to Diversity

Reach Out and Read is committed to building an organization that embraces diversity, pursues equity, and fosters an environment of inclusion. ROR sits at the intersection of health and education, uniquely positioned to play a critical role in addressing systemic disparities and inequities in the public health framework. ROR strives to be an antiracist organization, using its influence to fight against social injustice by supporting a culture of learning, empowerment, equity, and a deep appreciation for the unique experiences that we each bring to our communities. And, we believe that changing the world begins with holding ourselves and our workplace to that same standard.

About Reach Out and Read

Founded in 1989, Reach Out and Read is a national non-profit organization working to ensure all families have the opportunity to create meaningful everyday moments through shared reading aloud and building relationships. By leveraging pediatric care to champion the positive effects of reading daily and distribute books, Reach Out and Read gives young children a foundation for success and reaches 4.2 million children across the county – half of whom identify as BIPOC and a quarter of whom come from low-income families.

Reach Out and Read’s tens of thousands of trained pediatric providers use books as a diagnostic tool during regular check-ups, and teach parents how to engage their child with a book to promote positive parent-child interactions during the rapid brain growth between birth and age five. The daily practice of reading aloud with a parent supports children’s literacy and math skill development, their social-emotional development, and prepares them for future success in school. Working together with our sites and providers, we leverage our three decades of expertise, build on our literacy foundations, and engage our shared networks as a catalyst for change, focusing on equitably strengthening and deepening our impact on the children, families, and communities we serve.

The Impact

  • Reach Out and Read program sites are located in 6,000 clinics, safety net hospitals, medical systems, and other healthcare settings in all 50 states, Washington, D. C., and the U.S. Virgin Islands.
  • Reach Out and Read serves 4.2 million children and their families annually.
  • More than 6.5 million new, developmentally appropriate books are given to children annually.
  • 33,000 medical providers currently participate in Reach Out and Read
  • Our peer-reviewed body of evidence demonstrates that Reach Out and Read parents are two-and-a-half times more likely to read regularly to their children, and that children experiencing Reach Out and Read show enhanced language development.

To learn more about Reach Out and Read, visit

------------------------------EQUAL OPPORTUNITY EMPLOYER------------------------------

Reach Out and Read is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status. Reach out and Read is compliant with the Americans with Disabilities Act and we are committed to making special accommodations for your interview or work as a member of our team. If specific accommodations are needed, please notify us and our HR team will work to accommodate your needs.