The Opportunity

As the National Program Manager, you will have the unique opportunity to strengthen Reach Out and Read in targeted areas across the country. Reporting to the National Director of Programs, the National Program Manager provides programmatic support and implementation guidance to participating Reach Out and Read sites across the national network in geographies without a local Reach Out and Read Affiliate. The Program Manager demonstrates a commitment to diversity, equity, and inclusion with the ability to assess context and provide responsive support to the culture of the clinics and families we serve. This role focuses on building relationships, both within a virtual team and in working directly to support our participating medical sites.

Key Responsibilities:

Support High-Quality Program Implementation (60%)

  • Conduct virtual site visits and provide ongoing support to cohort of sites to assess adherence to the ROR program model, assist in the development and execution of continuous quality improvement plans, and identify needs and opportunity for growth.
  • Support participating sites to identify and overcome challenges that impact quality and sustainability.
  • Develop and maintain relationships with ROR clinic teams to cultivate ROR champions and advocates.
  • Analyze site data to make decisions about the creation of program support strategies through a lens of equity, diversity, and inclusion.
  • Assist in implementing, updating, and creating program support or improvement tools.
  • Guide new programs through the process of applying, training providers, implementing ROR, and adhering to best practice recommendations.
  • Promote and encourage ongoing training opportunities to ROR clinic teams in early relational health, early literacy development, and the reinforcement of ROR concepts.
  • Identify opportunities for health system engagement through interactions with site contacts, build relationships with system leaders, and articulate best practices for program sustainability.

Support Affiliate Growth (15%)

  • Partner with National Director of Programs to determine program support strategy and timeline in areas of Affiliate growth, with a focus on quality and equity.
  • Complete baseline quality assessments of participating sites in areas where Reach Out and Read plans local Affiliate office growth.
  • Serve as primary programmatic support contact for sites in growth areas until Affiliate office is established.
  • Identify key themes, challenges, opportunities, and needs to set up future Affiliate Executive Directors and Programs Staff for success in supporting sites.

Program Data and Reporting (15%)

  • Ensure sites’ completion of twice-yearly progress reports. Analyze, understand, and address challenges to accurate completion, and provide support.
  • Review progress report data and use it to inform improvement plans and quality ratings.
  • Maintain accurate data within the myROR programmatic database.
  • Gather, analyze, and report data from myROR as needed to support funding applications, partnership development, and advocacy activities.

Book Support and Funding (10%)

  • Support sites in book selection and ordering.
  • Identify programs in need of book funding support and collaborate with members of the National Program Operations and Development teams to use an equity lens in the allocation of funding to individual sites.
  • Coordinate the distribution of book funds and/or books to sites when funds are available, to ensure a supply of diverse representative books to sites.

Qualifications and Experience

There are innumerable ways to learn, grow and excel professionally. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. We’ll honor your lived and professional experience as key aspects of your candidacy for the role and prioritize applicants with experience dismantling the structural inequities that disproportionately impact children and families with traditionally marginalized identities. We are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below:

  • 5+ years of experience/education in the fields of health care, social work, parenting support, or early education or related fields is preferred.
  • Experience in providing program implementation, continuous quality improvement, and/or professional development support.
  • Commitment to increasing equity in opportunity and outcomes for children and to recognizing factors known to significantly impact differential outcomes for children, including race, ethnicity, language, and socio-economic status.
  • Belief in the power of diversity, and excitement for working in a diverse culture and on diverse teams.
  • Excellent interpersonal, oral, and written skills to interact effectively with medical staff, providers, and colleagues.
  • A successful track record in setting priorities, managing relationships, and engaging with a variety of internal and external stakeholders/partners.
  • Strong analytical skills and use of data to drive decision-making and to build consensus/support.
  • Ability to balance multiple tasks, problem solve with attention to detail and follow through, meet deadlines, and adapt flexibly within a growing organization.
  • Ability to effectively use electronic communications systems as primary work processes, including database systems, Microsoft suite of products, and video conferencing software.

Position Specifications

This is a full-time (40 hours/week) exempt position, with a flexible location working from a home office anywhere in the country. Travel to 1-2 national meetings per year is required, with the possibility for occasional travel to areas of Affiliate growth as needed.

Compensation and Benefits

The salary range for this position is $65,000-70,000 and is commensurate with experience. ROR offers a robust benefits package including medical, dental and vision insurance, 401(k) retirement plan with match, paid time off, and more.

Commitment to Diversity

Reach Out and Read is committed to building an organization that embraces diversity, pursues equity, and fosters an environment of inclusion. ROR sits at the intersection of health and education, uniquely positioned to play a critical role in addressing systemic disparities and inequities in the public health framework. ROR strives to be an antiracist organization, using its influence to fight against social injustice by supporting a culture of learning, empowerment, equity, and a deep appreciation for the unique experiences that we each bring to our communities. And, we believe that changing the world begins with holding ourselves and our workplace to that same standard.

About Reach Out and Read

Founded in 1989, Reach Out and Read is a national non-profit organization working to ensure all families have the opportunity to create meaningful everyday moments through shared reading aloud and building relationships. By leveraging pediatric care to champion the positive effects of reading daily and distributing books, Reach Out and Read gives young children a foundation for success and reaches 4.2 million children across the county – half of whom identify as BIPOC and a quarter of whom come from low-income families.

Reach Out and Read’s tens of thousands of trained pediatric providers use books as a diagnostic tool during regular check-ups and teach parents how to engage their child with a book to promote positive parent-child interactions during the rapid brain growth between birth and age five. The daily practice of reading aloud with a parent supports children’s literacy and math skill development, and their social-emotional development and prepares them for future success in school. Working with our sites and providers, we leverage our three decades of expertise, build on our literacy foundations, and engage our shared networks as a catalyst for change, focusing on equitably strengthening and deepening our impact on the children, families, and communities we serve.

The Impact

  • Reach Out and Read program sites are located in 6,000 clinics, safety net hospitals, medical systems, and other healthcare settings in all 50 states, Washington, D. C., and the U.S. Virgin Islands.
  • Reach Out and Read serves 4.2 million children and their families annually.
  • More than 6.5 million new, developmentally appropriate books are given to children annually.
  • 33,000 medical providers currently participate in Reach Out and Read
  • Our peer-reviewed body of evidence demonstrates that Reach Out and Read parents are two-and-a-half times more likely to read regularly to their children, and that children experiencing Reach Out and Read show enhanced language development.

To learn more about Reach Out and Read, visit

------------------------------EQUAL OPPORTUNITY EMPLOYER------------------------------

Reach Out and Read is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status. Reach Out and Read is compliant with the Americans with Disabilities Act and we are committed to making special accommodations for your interview or work as a member of our team. If specific accommodations are needed, please notify us and our HR team will work to accommodate your needs.