The Opportunity

The Regional Program Specialist is responsible for coordinating multi-site program support and quality assurance to sites within assigned region. Cultivating relationships with existing and prospective medical providers and strategic community partners is key to expanding our reach and deepening engagement, to develop a stronger Reach Out and Read network. This role requires the ability to motivate sites without direct authority and diagnose systems challenges, while respecting and supporting clinic and family cultures. The Regional Program Specialist has regular contact through phone and email, with their assigned programs in addition to in-person and virtual visits and develops champions for the Reach Out and Read program among medical providers and staff. Excellent written and oral communication skills are critical. The Regional Program Specialist will report to the Regional Program Manager.

The region for this position currently includes the following counties: In Massachusetts-Hampden, Hampshire, Berkshire, Worcester, in Vermont Bennington and Windham and in New Hampshire Cheshire. The ideal candidate lives within one of these counties.

Key Responsibilities:

  • Reach Out and Read Program Support at Assigned Clinical locations
  • Communication with internal Reach Out and Read Staff as well as clinics
  • Program Data and Reporting using internal data system
  • Assistance managing Book Support for clinics
  • Community Connectivity

Qualifications and Experience

We are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below:

  • Commitment to the Reach Out and Read mission and model.
  • Ability to prioritize multiple tasks, meet deadlines, and adapt flexibly.
  • Excellent interpersonal, verbal, and written skills to interact effectively with medical staff, providers, and colleagues.
  • Self-motivated, independent worker who functions effectively in a virtual work environment, while being an enthusiastic, collaborative team member.
  • Education and/or experience within the fields of health care, parenting support, early childhood systems, literacy, or related fields.
  • Ability to effectively use electronic communications systems as primary work processes, including database systems, internet use, and MS Word, Excel, Outlook, PowerPoint.
  • Excellent customer service skills with a desire to solve problems and work with doctors, nurses, and medical practices.
  • Experience with Non-profit organizations
  • Access to dependable and regular transportation for frequent travel within assigned region.

Position Specifications

Full-time, 40 hours per week, non-exempt, position located in the Western MA/Worcester/Lower VT/Lower NH region currently includes the following counties: In Massachusetts-Hampden, Hampshire, Berkshire, Worcester, in Vermont Bennington and Windham and in New Hampshire Cheshire.

The Regional Program Specialist will work from a home-based office but regular travel to clinic sites within region is required.

Compensation and Benefits

Salary will be competitive with similar roles at non-profit organizations of a comparable size, and you will also receive a robust benefits package. The position starts at $23/hour commensurate with experience. We offer medical and dental insurance, 401(k) retirement plan with match, paid vacation, professional development opportunities and more.

About Reach Out and Read Northeast

Founded in 1989, Reach Out and Read gives young children a foundation for success by incorporating books into pediatric care and encouraging families to read aloud together. Reach Out and Read’s tens of thousands of trained pediatric providers use books as a diagnostic tool during regular check-ups and teach parents how to engage their child with a book to promote positive parent-child interactions during the rapid brain growth between birth and age five, particularly in economically disadvantaged families who are at risk for adverse outcomes. The daily practice of reading aloud with a parent supports children’s literacy and math skill development, their social-emotional development, and prepares them for future success in school. Through its national network of providers, Reach Out and Read is helping to set 4.2 million children a year on a path to a bright future, from birth.

Reach Out and Read is the only national early literacy intervention delivered through pediatric care providers. The program has been the subject of more than 17 independent studies, the largest body of scientific research for any psychosocial intervention in pediatrics. Research shows that children served by Reach Out and Read are read to more often, enjoy sharing books more, and have better expressive and receptive language skills. Reach Out and Read Northeast - serving CT, MA, NH, UNY and VT - has been serving children across the region since 1989. The ROR regional team works in communities across the five-state region. High-quality implementation of the Reach Out and Read evidence-based model is a primary focus for the RORNE team, and fidelity and impact guide our work.

The Impact

  • Reach Out and Read program sites are located in 6,100 hospitals and health centers in all 50 states, Washington, D. C., and the U.S. Virgin Islands.
  • Reach Out and Read serves 4.2 million children and their families annually.
  • More than 6 million new, developmentally appropriate books are given to children annually.
  • 40,000 medical providers currently participate in Reach Out and Read
  • Our peer-reviewed body of evidence demonstrates that Reach Out and Read parents are two-and-a-half times more likely to read regularly to their children, and that children experiencing Reach Out and Read show enhanced language development.

To learn more about Reach Out and Read, visit

------------------------------EQUAL OPPORTUNITY EMPLOYER------------------------------

Reach Out and Read is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status. Reach out and Read is compliant with the Americans with Disabilities Act and we are committed to making special accommodations for your interview or work as a member of our team. If specific accommodations are needed, please notify us and our HR team will work to accommodate your needs.